Frequently Asked Questions

Do you bring your own cleaning supplies, products, and equipment?

Yes. We supply absolutely everything for your convenience. Our home cleaning professionals use only the highest quality natural products and the best equipment possible to ensure everything done properly.

If a customer has special requests and wants us to use something that they provide, we will be happy to accommodate.

Is my billing information kept safe and secure?

Yes! We use an SSL (online security technology) to ensure our website never be compromised in any way. Any billing information is stored in a secured database that will never be compromised in any way. Your security is our #1 priority.

Can I request special tasks or extras?

Absolutely! We love going above and beyond! Please, make a note under the section “Anything else we should know about?” in the booking form, so that you can request any additional services necessary. This may be subject to extra cost if it includes any of the extras already listed on the booking form.

Can I trust my cleaning professional?

Each and every cleaning professional that we hire is experienced, background and reference checked, interviewed in-person, and highly rated / reviewed by other customers. We believe that your trust and security come first; therefore, we hold our cleaning professionals to the highest standards.

What is your 100% satisfaction guarantee policy?

Simple! If you’re unhappy with our clean, and feel as though our cleaning professionals missed anything – send us pictures within 48 hours and we will put it right.